Name: Rivertown Solar
Address: 23 Main Street, Irvington, NY, 10533, USA
Telephone: (914) 231-6866
Price range: $$$$

Inverter Type: APsystems - DS3-L × All incidents

APsystems - DS3-L • Apr 21, 2026 APsystems Microinverters showing "NC" (No Communication) One or more panels appear grey or labelled "NC" in the EMA Module View.

APsystems - DS3-L • Apr 20, 2026 ECU gateway offline or not connecting to internet EMA portal shows no heartbeat, or the ECU cloud LED is off.

APsystems - DS3-L • Jan 10, 2026 APsystems DS3-L / ECU-R Offline — Production OK, Monitoring Restored System appeared offline in the monitoring app, raising concern that solar production had stopped.

About The Log

At Rivertown Solar, every system we install—and every issue we solve—adds to a growing body of real-world knowledge. Our troubleshooting log is where we document that experience: actual inverter errors, wiring issues, system faults, and the exact steps we took to diagnose and fix them in the field.

This isn’t theory or manufacturer boilerplate. It’s a practical, technician-driven resource built from real jobs across Westchester and the greater New York area.

Each entry breaks down:

What went wrong
What caused it
How we fixed it
What to look for next time

The goal is simple: solve problems faster, reduce downtime, and continuously improve how we install and service systems. For our customers, that means quicker resolutions and more reliable performance. For our team, it’s a shared playbook that gets sharper with every job.

And for anyone researching solar issues—homeowner or professional—it’s a transparent look at how problems actually get solved."

Customer Portal (914) 231-6866

Troubleshooting Log

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